Customer Service Centre opening hours:
Monday – Friday 08:00 – 21:00;
Saturday 08:00 – 20:00;
Sunday 10:00 – 18:00
CUSTOMER SERVICE CENTRE (CSC)
For over 20 years, Eki Pay CSC has been providing its users and a large network of agents accurate and effective information about their services.
Operators in the Customer Service Center are extremely professional staff with many years of experience in Western Union support services, and from 2016 this support also included the segment of domestic payments.
Our approach is to show the user that it is our pleasure to serve them, to fulfill their expectations, to prove that we have a solution and understanding for their need to meka a quality Western Union transaction or pay a bill.
Each operator is there to help the user or representative and facilitate the way to the fast and most accurate realization of the service.
By contacting the Customer Service Center at 011 33 00 300, make sure that your Western Union remittance is available for payment, find out at which nearest location you can perform the service, report the problem. Expertise and kindness is a feature of all employees in the Customer Service Center!